Fifty patients a day and you still cannot tell which payer is worth seeing.
Urgent care runs on volume, but volume without visibility is just chaos. We give you the per-visit, per-payer, per-site numbers that matter.
A 4-minute test your accountant hopes you skip.
At a glance
Is This Right for You?
This service is for urgent care practice owners who recognize these problems:
Need strategic financial leadership? Our Fractional CFO service for urgent care practices may be a better fit.
What's Included
How We Work With Urgent Care Centers
Urgent Care-specific accounting that goes beyond reconciliation.
Visit-Level Economics
- •Revenue per visit by payer type and acuity level
- •Cost per visit analysis (provider, staff, supplies)
- •Self-pay revenue and collection rate tracking
- •Volume-adjusted staffing cost analysis
Ancillary Revenue Tracking
- •Lab test margin analysis (in-house vs send-out)
- •Radiology revenue per X-ray and utilization tracking
- •Drug dispensing and injection revenue tracking
Workers Comp & Occupational Medicine
- •Workers comp billing and collection tracking
- •Employer contract profitability analysis
- •DOT physical and drug screen revenue tracking
- •Occupational medicine program cost analysis
Operational Expense Management
- •Staffing cost per patient visit
- •Medical supply cost per visit benchmarking
- •Lease and occupancy cost analysis
- •Marketing cost per new patient
Results
What Urgent Care Centers Experience
| Metric | Typical Outcome |
|---|---|
| Revenue recovered | $260,000 from coding corrections and charge capture |
| Self-pay collections | 34% to 58% collection rate, adding $71,000 annually |
| Staffing optimization | $103,000 saved through volume-based scheduling |
Case Study
See The System In Action
2-site urgent care operation, open 7 days, averaging 45 patients per day per site. Combined revenue was $3.4M but profit had dropped from 16% to 9% over two years despite stable patient volumes. The owner suspected staffing costs but could not pinpoint the problem.
What we found:
- •E/M coding was 78% level 3. Benchmarking suggested the acuity mix should be closer to 55% level 3 and 25% level 4. Under-coding was costing $168K per year
- •On-site labs were ordered on 60% of visits but only billed on 44%. Charge capture failure was losing $92K annually
- •Self-pay patients (19% of volume) were being collected at 34% vs the 60%+ target, a gap worth $78K per year
- •Staffing was not volume-adjusted. Both sites were fully staffed during 3-hour daily windows that averaged only 4 patients per hour, costing $103K in excess labor
The results
$260,000 from coding corrections and charge capture
Revenue recovered
34% to 58% collection rate, adding $71,000 annually
Self-pay collections
$103,000 saved through volume-based scheduling
Staffing optimization
“We were leaving $260K on the table in coding and charge capture alone. The billing team was not incompetent — they were just overwhelmed and nobody was auditing the output.”
— Practice Owner, Midwest
Common Questions About Accounting for Urgent Care Centers
Don't pay for reports. Pay for progress.
Take the 4-minute financial assessment—and find out if your books are helping or hurting your urgent care practice.
The test your accountant hopes you skip.