Your CRM says $200K last month. Your bank account disagrees.
Where med spas lose money between the CRM and the bank account — and how to spot the gap in your own numbers. Start with a free 15-minute assessment.
15 minutes. Custom financial scorecard for your practice.
At a glance
Is This Right for You?
This is for med spa practice owners who:
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What We Analyze
Where Medical Spas Lose Revenue
We trace every dollar from claim submission to bank deposit in your med spa practice.
Insurance Billing for Medical Services
- •Identification of insurance-billable medical treatments
- •Medical necessity documentation for crossover procedures
- •Payer enrollment for medical dermatology services
Cash Collection Process
- •Point-of-service collection rate analysis
- •Payment plan default tracking
- •Aged receivables recovery process audit
- •Credit card-on-file compliance and effectiveness
Package & Gift Card Reconciliation
- •Prepaid treatment tracking accuracy
- •Gift card issuance vs redemption reconciliation
- •Expired package and gift card policy compliance
Revenue Reconciliation
- •POS/CRM to bank deposit matching
- •Tip and gratuity handling audit
- •Refund and chargeback tracking
- •Third-party financing reconciliation (CareCredit, PatientFi)
Results
What Medical Spas Recover
| Finding | Typical Outcome |
|---|---|
| Botox waste reduction | $51,000 saved annually through inventory controls |
| Membership restructuring | New tier pricing eliminated the $230K annual loss within 3 months |
| Marketing reallocation | $96,000/year redirected from underperforming channels to the two that worked |
Case Study
Real results from a practice like yours
Single-location med spa, 2 injectors, 3 aestheticians, $1.8M annual revenue. Revenue had grown 40% in two years but profit margins were actually declining. The owner was reinvesting heavily in marketing and new devices but could not tell what was working.
What we found:
- •Botox waste was running at 14%. That is $51K per year lost from partial vials, comps without tracking, and one injector consistently over-diluting
- •The membership program had 480 members at $199/month ($1.15M annual revenue) but utilization analysis showed the practice was delivering $1.38M in services — a $230K loss disguised as recurring revenue
- •Marketing spend of $14K/month was split across 6 channels but only 2 were generating positive ROI; the other 4 accounted for $8K/month with no measurable return
- •Treatment packages sold at a 20% discount were being redeemed at 95% (industry average breakage is 15–20%), eliminating the expected profit margin on packages
The results
$51,000 saved annually through inventory controls
Botox waste reduction
New tier pricing eliminated the $230K annual loss within 3 months
Membership restructuring
$96,000/year redirected from underperforming channels to the two that worked
Marketing reallocation
“I thought my membership program was my best asset. Turns out it was my biggest expense — I just could not see it.”
— Practice Owner, West Coast
Common Questions About Revenue Cycle Analysis for Medical Spas
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