What is a good overhead ratio for medical practices?
General dentistry runs 60–65% of collections, with above 70% treated as a problem (ZenOne). Dermatology runs 72.9% of net revenue for medical and 75.1% for cosmetic (FTI Consulting). Outpatient physical therapy runs 80.8% at clinic level — salaries alone are 59.1% — per U.S. Physical Therapy's FY2025 10-K. Each of those links to the page carrying the figure. Note the spread: an 80.8% overhead ratio is healthy in physical therapy and would be a crisis in dentistry, which is why a single cross-specialty target is worse than none.
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Definition
Overhead ratio is total operating expenses (excluding owner compensation) divided by collections, expressed as a percentage.
The detail
Overhead ratios vary by specialty because of staffing intensity, supply consumption, and procedure mix — but the specialty-by-specialty tables circulating online mostly trace back to nothing you can open. We publish only what we could verify on a page carrying the digits. General dentistry: ZenOne puts overhead at 60–65% of collections and treats anything above 70% as a problem, breaking it down as staff 25–30%, clinical supplies 4–6%, facility 6–10% and marketing 4–7%. Dermatology: FTI Consulting reports 72.9% of net revenue for medical dermatology and 75.1% for cosmetic — worth sitting with, because cosmetic carries the heavier operating-expense load, which is the opposite of what most owners assume when they add an aesthetics line. Physical therapy: U.S. Physical Therapy Inc. reports 80.8% of net revenue in clinic operating cost for FY2025 — salaries and related costs 59.1%, rent/supplies/contract labour/other 18.0%, depreciation 2.7% — leaving 19.2% gross profit before head office. That is a roughly 1,000-clinic operator, so read it as the cost structure of PT delivery at scale; a single-site owner does not carry the 8.9% corporate line beneath it, and should expect to sit lower. Public-company filings are the most under-used free benchmark in outpatient healthcare: a listed pure-play has to publish its cost structure by line, audited, every year, which is more than the paid surveys give you. For primary care, internal medicine, orthopedics, cardiology and OB/GYN there is no listed pure-play and MGMA's survey sits behind DataDive, so we will not restate figures we cannot link you to. What still works without a benchmark is the direction of travel: your own ratio measured the same way every month, broken down by category. A 5 percentage point reduction in overhead on a $5M practice is $250K of additional owner profit, and that arithmetic holds whatever your specialty median turns out to be.
ZenOne puts general dental overhead at 60–65% of collections, with above 70% treated as a problem.
FTI Consulting reports dermatology operating costs at 72.9% of net revenue for medical and 75.1% for cosmetic.
Source: FTI Consulting
U.S. Physical Therapy reports FY2025 clinic operating cost at 80.8% of net revenue — salaries 59.1%, rent/supplies/contract labour/other 18.0%, D&A 2.7% — for 19.2% gross profit before corporate cost.
Source: U.S. Physical Therapy Inc. (NYSE: USPH), FY2025 Form 10-K
What this means for clinic owners
From Sorso
Compare your overhead category by category rather than in total. A total can mask the fact that your staff cost is fine but your supplies are out of control — the line-item view is where the actionable findings live. And where no published median exists for your specialty, track your own ratio over time instead. Your trend is a better signal than someone else's average.
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What is the average cost per patient encounter?
Two operators publish this directly. U.S. Physical Therapy reports $86.15 of operating cost per visit for FY2025, of which $61.93 is salaries — labour is 72% of the cost of a PT visit. Concentra reports $147.42 of revenue per visit in occupational health. Both are large multi-site operators, so read them as the economics of delivery at scale, then run the same arithmetic on your own trailing twelve months.
How much should I pay my practice manager?
BLS reports a median annual wage of $117,960 for medical and health services managers (May 2024), with the bottom 10 percent under $67,900 and the top 10 percent above $219,080. Outpatient practice managers sit toward the lower half of that range; multi-location administrators toward the upper.
What is a good profit margin for a dental practice?
A healthy general dental practice runs 35 to 45 percent owner profit margin (pre-tax, including owner comp). Normalized EBITDA margin runs 18 to 28 percent after market-rate clinical and management compensation. Below 30 percent owner margin signals a problem worth investigating.
What is the average revenue per provider?
There is no free public benchmark for collections per FTE provider by specialty — MGMA's survey is the industry reference and it is a paid product. From our own client work, general dentistry commonly runs $700K to $1.1M per dentist and physical therapy $250K to $350K per FTE clinician.
What is a good staff-to-provider ratio?
A good staff-to-provider ratio is 3.5 to 5.5 FTE staff per FTE provider for most outpatient specialties, with primary care typically 4 to 5, specialty care 3.5 to 4.5, and procedural specialties 5 to 7.
When should I add a second clinic location?
You should add a second location when your first location is at 80 percent or more capacity utilization, has 25 percent or higher EBITDA margins, and you have 6 to 12 months of operating cash plus dedicated growth capital.
What financial KPIs should I track for my clinic?
The core 8 financial KPIs every clinic should track monthly are revenue, EBITDA, net collection rate, days in AR, denial rate, revenue per provider, overhead ratio, and rolling 13-week cash forecast.
What is a typical EBITDA margin for a chiropractic practice in 2026?
Independent chiropractic practices typically run EBITDA margins in the 15% to 30% range, with single-doctor cash-pay clinics at the higher end and insurance-heavy multi-provider clinics at the lower end. Above 30% is achievable in lean cash-pay models but often signals owner underpayment that a buyer will normalize. Below 15% usually indicates payer-mix, staffing, or overhead problems that compress sale value.
Founder of Sorso and a CFA charterholder. Before Sorso, Stan spent 19 years in corporate finance at institutions including UniCredit and Société Générale — managing a $450M loan portfolio and making senior partner at a major mezzanine lender by 29 — then built a fractional CFO firm exclusively for outpatient healthcare clinics.
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