Event Guide

Your financial prep guide for the AADOM Annual Conference 2026

AADOM's 21st Annual Conference runs September 3-5 at the Loews Sapphire Falls Resort in Orlando, the national event built for dental office managers and administrators. The clinical conferences get the attention, but the person running your schedule, billing, and collections is the one who moves overhead. Sorso is not an exhibitor, sponsor, or speaker at this event. This is an independent prep guide for dental practice owners and their office managers.

Sep 3-5, 2026Loews Sapphire Falls Resort, Universal Orlando, FLDental office managers and practice administratorsOfficial website →

The CFO read

AADOM is the rare dental conference aimed at the person who runs the business side rather than the clinical side, which makes it one of the highest-return trips a practice can fund. The mistake owners make is treating it as a perk for the office manager instead of an investment with a deliverable. Before your manager flies to Orlando, agree on what they should come back able to do: read the aging report, defend the collection ratio, and name the overhead line that needs attention. That turns three days of sessions into a measurable change in how the practice runs.

— Stanislav Sukhinin, CFA · Founder, Sorso

Why this matters for your bottom line

AADOM is built for the person who actually runs the practice's numbers day to day. Owners who send their office manager and never debrief them are paying for education that stops at the hotel door.

Overhead in a dental practice is managed at the front desk and the back office, not the operatory. The scheduling, billing, and collections decisions your manager makes each week move overhead more than any single clinical choice.

Insurance write-offs and adjustments quietly erode collections. A manager trained to read an aging report and challenge underpayments protects revenue that would otherwise disappear into the adjustment column.

Staff turnover is expensive and largely preventable. Compensation structure, role clarity, and a disciplined hiring process are the levers, and they are exactly what the management track covers.

What to look for

01

Sessions on collections and accounts receivable management, especially reading and acting on the aging report

02

Insurance and claims workflow content: reducing write-offs, tracking underpayments, and appealing denials

03

Scheduling and production sessions that connect chair time to daily production goals

04

Team compensation, bonus structure, and retention sessions with real practice examples

05

KPI dashboard sessions covering which weekly numbers a manager should report to the owner

Financial prep checklist

Review these before you go.

Pull the current accounts receivable aging and flag every balance over 90 days by payer and by patient

Run your collection ratio (collections divided by production) for the trailing 12 months and note the trend

Break overhead into staff, lab, supplies, occupancy, and admin, and identify the category that has moved most

Review your fee schedule against your top payers' allowables and list where you are underpaid

Calculate the fully loaded cost of your last staff vacancy: recruiting, training, and lost production

Decide the three weekly KPIs your office manager will report to you after the conference

Stanislav Sukhinin, CFA — Founder of Sorso
Stanislav Sukhinin, CFA

Founder of Sorso and a CFA charterholder. Before Sorso, Stan spent 19 years in corporate finance at institutions including UniCredit and Société Générale — managing a $450M loan portfolio and making senior partner at a major mezzanine lender by 29 — then built a fractional CFO firm exclusively for outpatient healthcare clinics.