AADOM 2027: September 9-11, Scottsdale
AADOM's Annual Conference runs September 9-11, 2027 at the Fairmont Princess Resort in Scottsdale, the national event for the people who run the business side of a dental practice. The clinical meetings get the headlines, but your office manager controls the schedule, the claims, and the collections that set your overhead. Sorso is not an exhibitor, sponsor, or speaker at this event. This is an independent prep guide for dental practice owners and their office managers.
Going to AADOM Annual Conference 2027? Know your own numbers before the sessions start. The free assessment takes about four minutes; a call with Stan takes 30.
The CFO read
AADOM pays off when the owner treats it as management training with a mandate, not a reward trip. Your office manager already controls most of what moves overhead; what they usually lack is the authority and the vocabulary to change it. Send them to Scottsdale with a short list of problems to solve — the slow claim, the leaking schedule, the balance nobody works — and the standing to act on them when they get back. A manager who returns able to defend the numbers and empowered to fix them is worth many times the registration.
— Stanislav Sukhinin, CFA · Founder, Sorso
Why this matters for your bottom line
The front-office calls — who gets scheduled, which claims get worked, which balances get chased — decide how fast cash converts, more than any single clinical day does. AADOM trains the person making those calls.
Owners running two or more locations run them through their managers. The sessions on standardizing workflow across sites are where a manager learns to make two front desks behave like one.
An empty front-desk seat shows up fast in unposted payments and unworked claims. Retention and onboarding systems are a cash-flow lever, not an HR nicety.
Owners and managers often watch different numbers. When your manager comes home fluent in the KPIs you budget against, the weekly report finally tells you something you can act on.
What to look for
Workflow standardization across multiple locations, taught as named systems rather than general advice
Claims and A/R sessions aimed at cutting the days a payment sits unposted or a denial sits unworked
Scheduling content that ties open chair time directly to lost daily production
Hiring and onboarding systems that shorten the ramp for a new front-office coordinator
Practice-management software judged on the hours of administrative time it actually returns
Financial prep checklist
Review these before you go.
Measure the days from service to claim submission, and from submission to payment, and find the slow step
Compare each provider's scheduled hours against produced hours to see where the schedule is leaking
List the tasks that stop entirely when one front-office person is out; that is your single-point-of-failure risk
Price your last front-desk hire in full: advertising, manager hours, and the weeks of slower posting
Pull every balance over 90 days and assign each one an owner and a next action
Agree with your manager on the three numbers they will own and report every week after Scottsdale
What it costs to send someone
Registration is the line everyone budgets first. It is rarely the one that decides whether the trip was worth it.
Registration
AADOM had not posted 2027 registration rates when we checked. Until it does, budget the trip on what you can already price: flights, hotel nights for a three-day conference, and the front desk running without its lead.
Coverage and lost production
Your office manager does not bill, so there is no lost-production line. The cost is that the front desk runs without its lead for three days plus travel. Posting, insurance follow-up, and patient problems either wait or land on someone less practiced. Decide who holds the desk before you book.
Who else travels
Many practices send the manager alone. Pairing them with the owner or a second administrator is what turns sessions into decisions, but it means a second registration and a second traveler against the same stretch of a thinner front office.
What comes back as a deduction
IRS Publication 463 allows the travel deduction for a convention where “your attendance benefits your trade or business,” on the ordinary rules for travel away from home. Meals are generally limited to 50% of the unreimbursed cost. Keep the agenda with the receipts, and confirm the treatment with whoever signs your return.
No rates are quoted here. The organizer had published none when we last checked this page against their site on 10 August 2026, and travel is yours to price for your own dates anyway. The point of the list is that the two lines owners leave out, coverage and headcount, are the ones that decide the real number.
Before AADOM Annual Conference 2027, get your own numbers straight
Walk in able to check every benchmark on the slides against your own numbers. Three ways owners start with us:
Dental Practice Accounting & CFO
Built for dental & DSO economics
PPO write-offs, provider production, multi-location P&L, and exit prep — done by people who know dental. Accounting from $2,000/mo.
Explore your specialty →Accounting
Healthcare-specialist accounting
Books done right by people who understand clinic finance. Starts at $2,000/mo.
Explore Accounting →Free Assessment
A financial checkup before you go
Four minutes. See where your practice stands so every session is measured against your own numbers.
Take the assessment →Going to AADOM Annual Conference 2027?
Tell us, and we will look at coming to meet you.
Stan does not have a ticket booked for this one yet. If enough clinic owners want to sit down there, that is what decides it. Register interest and we will confirm either way well before the dates — no obligation, and we will not add you to a mailing list.
Register interest in meeting →
Founder of Sorso and a CFA charterholder. Before Sorso, Stan spent 19 years in corporate finance at institutions including UniCredit and Société Générale — managing a $450M loan portfolio and making senior partner at a major mezzanine lender by 29 — then built a fractional CFO firm exclusively for outpatient healthcare clinics.